top_graphic.gif
topbar2.gif
prodrivers.gif
service.gif
equip.gif
rates.gif
warehouse.gif
serviceareas.gif
contact.gif
home.gif
clear.gif
clear.gif

custserv_top.gif

The relationship between our customers and team members is reinforced by the quality of people within our company. Each customer has a designated representative to assist in load tracking, rate information or any other need that may arise. We commit ourselves to the personal and professional connection we have with our customers.


LOAD TRACKING

Our commitment to timely delivery is proven with our on-time delivery ratio of 99.3%. Our equipment must pass a detailed inspection prior to departing on any hauls. While we realize there are certain situations beyond our control (weather, equipment failure, etc.) we ensure that our team members are in close contact to advise load status. We currently use cellular phones and pagers to track our loads. However, satellite tracking will be added in the near future.


LOGISTICAL SUPPORT

As a service to our customers, we offer a logistics network to assist in their transportation needs. We research route planning, warehouse needs and carrier availability tailored to the specific requirements of our customers. This service is offered as part of a total commitment to professional and quality business partnerships with our customers.

 
clear.gif
EquineDzyn™
© Copyright & Copy 2001 - 2002
All Rights Reserved
Charles Bailey Trucking & EquineDzyn™