
The
relationship between our customers and team members is reinforced by the quality
of people within our company. Each customer has a designated representative to
assist in load tracking, rate information or any other need that may arise. We
commit ourselves to the personal and professional connection we have with our
customers.
LOAD TRACKING
Our commitment
to timely delivery is proven with our on-time delivery ratio of 99.3%. Our
equipment must pass a detailed inspection prior to departing on any hauls. While
we realize there are certain situations beyond our control (weather, equipment
failure, etc.) we ensure that our team members are in close contact to advise
load status. We currently use cellular phones and pagers to track our loads.
However, satellite tracking will be added in the near future.
LOGISTICAL
SUPPORT
As a service to
our customers, we offer a logistics network to assist in their transportation
needs. We research route planning, warehouse needs and carrier availability
tailored to the specific requirements of our customers. This service is offered
as part of a total commitment to professional and quality business partnerships
with our customers.
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